Privacy Policy

Who we are

Quenyx provides managed IT and cybersecurity services and the vOPS HUB platform for organisations in the GCC. Our offices are in Riyadh, Saudi Arabia and Dubai, United Arab Emirates. Contact: sales@quenyx.com.

Information we collect

When you submit a contact or lead form, we may collect:

• Name, job title, company, and company size
• Work email address and phone number
• Country, service interests, and message content
• Technical data such as browser type and approximate location (via analytics, if enabled)

How we use your information

We use submitted information to:

• Respond to your enquiry and provide requested services
• Schedule discovery sessions or platform onboarding
• Improve our website and marketing (with analytics tools such as Microsoft Clarity)
• Sync leads to our CRM (HubSpot) when configured on our server

Legal basis & retention

We process data based on your consent and our legitimate interest in responding to business enquiries. We retain lead data for as long as needed to fulfil the request and comply with applicable law, including KSA PDPL and UAE data protection requirements where applicable.

Sharing

We do not sell personal data. We may share data with service providers that help us operate our business (email delivery, CRM, analytics) under appropriate safeguards.

Your rights

You may request access, correction, or deletion of your personal data by emailing sales@quenyx.com.

Cookies & analytics

This site may use cookies and similar technologies through Microsoft Clarity and, if enabled, Google Analytics. You can control cookies through your browser settings.

Security

We apply technical and organisational measures to protect data in transit and at rest, including HTTPS, access controls on server configuration, and rate limiting on form endpoints. Lead forms use a privacy-friendly honeypot and timing check to block automated submissions — no third-party CAPTCHA services and no extra tracking scripts for spam protection.